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If a gas valve fails to open despite the knob being in the correct position, the thermostat calling for heat, and proper voltage being present, what should be the next step?

  1. Check for gas leaks

  2. Check if the pilot light is lit

  3. Replace the gas valve

  4. Reset the thermostat

The correct answer is: Replace the gas valve

In the scenario where the gas valve does not open, despite confirming that the knob is correctly positioned, the thermostat is actively calling for heat, and proper voltage is established, replacing the gas valve would be the next logical step. This is because the gas valve is a crucial component in the system that controls the flow of gas to the heating appliance. If all preliminary conditions are satisfied and the valve still fails to operate, it indicates that the valve may be defective or malfunctioning. Other methods, like checking for gas leaks or the pilot light, could be useful in different contexts but are not directly relevant given the stipulated operational conditions. Similarly, resetting the thermostat may be beneficial for certain issues, but in this particular situation, the other elements are functioning as they should, pointing towards an issue with the valve itself. In essence, replacing the gas valve is warranted to restore functionality to the gas heating system.